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Program offers advice and legal help for navigating Japanese workplaces

Toyota and partners launch hotline to protect foreign workers

May 24, 2022 (Nikkei) - An agency designed to address workplace grievances and provide general assistance for foreign workers began operating Monday under a joint initiative by eight Japanese companies including Toyota Motor and Seven & i Holdings.

Employees of participating companies and their business partners can now seek assistance on work, personal and health-related issues through instant messages or over the phone in nine languages, including Mandarin, Vietnamese and Tagalog. The agency will also work with the Tokyo Bar Association to resolve serious grievances against employers through alternative dispute resolution.

The agency will be managed by the Japan Platform for Migrant Workers towards Responsible and Inclusive Society, or JP-Mirai, a framework advocating for foreign workers' rights under the Japan International Cooperation Agency. Funding will be provided by the eight companies, which also include food maker Ajinomoto, property developer Mitsui Fudosan and Muji operator Ryohin Keikaku. The other three companies involved have not been made public.

Up to 20,000 workers will have access to the agency's services in 2022, with the goal of expanding to 200,000 in 2023 and 1 million in 2024. It is expected to field around 2,000 cases in its first year.

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Japanese Prime Minister Sanae Takaichi and US President Donald Trump held talks at United Nations headquarters in New York in the early hours of September 23 Japan time, demonstrating the strength of the Japan-US alliance and confirming close cooperation on China ahead of an upcoming US-China summit.

Rail services across Chiba Prefecture remained severely disrupted on the morning of September 23, three days after Typhoon No. 25 brought torrential rain to eastern Japan, with extensive suspensions on the Uchibo, Sotobo, Sobu Main and Narita lines expected to continue throughout the final day of the Silver Week holiday. Although some services have resumed and flights at Tokyo's major airports are recovering, damage to railway tracks and embankments is preventing a return to normal operations in several areas.

Typhoon No. 25 has left seven people dead and five missing in Chiba and Kanagawa prefectures, with rescue operations continuing on September 23 as the extent of devastating landslides and flooding across the Kanto region becomes clearer, while widespread power outages, disrupted rail services and submerged neighborhoods hamper recovery efforts.

The road leading to Otemon Gate at Tokyo's Imperial Palace was flooded on September 22 after heavy rain from a typhoon caused water in the surrounding moat to overflow.

Japan came within two runs of producing one of international cricket's biggest upsets on September 22, pushing reigning T20 world champion India to the final ball before losing a rain-shortened match at Sano International Cricket Ground in Tochigi Prefecture.

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