Japanese companies pride themselves on customer service, and that attitude carries over to public transportation providers too. Japan’s largest rail provider, Japan Railways Group (also known as JR) is particularly committed to presenting an image of its staff as courteous and capable, so many were shocked to learn that one of JR’s conductors recently flipped off a station-goer.
The incident took place last Saturday at Hakonegasaki Station, located on the Hachiko Line in western Tokyo, and can be seen in the images below.
As snow fell on the evening of January 23, word got out that the Hachiko Line would be running its 209-series carriages. This older model has been largely phased out of service, but issues with the weather that day prompted a temporary comeback, and a pair of train enthusiasts had come to Hakonegasaki Station to take photos from the platform. At around 8:30, though, the JR conductor at the rear of one train bird-bombed the photo by extending both his arm and his middle finger as the train pulled away.
One of the rail fans posted a video of the incident on Twitter, and some wondered if he may have been exhibiting the less-than-polite behavior that train enthusiasts are sometimes known for. He explained, though, that he had been properly standing behind the yellow safety lines marked on the platform, and that he hadn’t been using a flash, using an umbrella, or doing anything else that he felt would pose a safety risk or impeded the staff from doing their job and other passengers from getting on or of the train.
Eventually the video caught JR’s attention, and the company was able to determine who the conductor …continue reading