News On Japan

How ANA Rolled Out Generative AI Tools to 40,000 Employees

May 19 (News On Japan) - ANA Holdings is pushing forward with a bold initiative to promote the use of generative AI across its workforce of 40,000 employees, showcasing a series of practical tools tailored to on-the-ground needs.

Among the standout innovations is "Shabe-Log," an AI tool that automatically generates meeting minutes, streamlining a task that once required significant manpower. Another is "ANAlyzer-Buddy," a system designed to simplify and speed up the analysis of staff and customer surveys, allowing users to visualize results with minimal effort.

The company's approach emphasizes hands-on implementation, developing tools directly informed by workplace demands. Rather than adopting off-the-shelf solutions, ANA has focused on crafting custom AI applications that address specific internal bottlenecks and enhance operational efficiency.

By introducing AI tools that are easy to use and directly support daily tasks, ANA aims to foster a culture of technological fluency among all employees, from office staff to frontline workers.

Source: 生成AIビジネス・ラボ

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