Nintendo Japan does not repair users’ console if they are rude to their staff

Nov 15, 2022 | News On Japan

Nov 15, 2022 (gearrice.com) - Nintendo of Japan has updated their terms and conditions to allow their customer service staff to decline repair requests if they are facing harassment.

An update to Nintendo’s Japanese repair and warranty regulations in October gives its workers certain benefits.

The Japanese company has warned customers that they may no longer be eligible for a product repair or replacement if they are found to have misbehaved with staff.

There’s a shot! God of Ragnarok and Elden Ring lead the nominations for The Game Awards 2022

This includes cases where a member of staff has been threatened or verbally abused, or where a customer may have been deliberately wasting their time. ...continue reading

Source: ANNnewsCH

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