Keisei Skyliner Reservation System Hacked, Up to 3.37 Million Records at Risk

Nov 16, 2026 | News On Japan

TOKYO - Keisei Electric Railway has suspended online seat reservations for its Skyliner express service connecting central Tokyo with Narita Airport after a cyberattack potentially exposed up to 3.37 million personal information records, with no indication of when the booking system will resume operations.

The railway operator announced that its Skyliner seat reservation system was accessed without authorization by an external party late at night on November 11.

According to the company, up to approximately 3.37 million records containing personal information, including names, telephone numbers and email addresses, may have been compromised.

In response to the incident, Keisei Electric Railway has completely suspended its online reservation system for the Skyliner, which operates between Ueno Station in Tokyo and Narita Airport.

The company has not established a timetable for restoring the service, leaving passengers unable to reserve seats online.

Until the system is restored, travelers wishing to use the Skyliner must purchase tickets directly from ticket vending machines or staffed counters at railway stations.

Source: TBS

Keisei Skyliner Reservation System Hacked, Up to 3.37 Million Records at Risk

Keisei Electric Railway has suspended online seat reservations for its Skyliner express service connecting central Tokyo with Narita Airport after a cyberattack potentially exposed up to 3.37 million personal information records, with no indication of when the booking system will resume operations.

2,300 Santas Parade Through Shibuya to Support Sick Children

A crowd of 2,300 people dressed as Santa Claus marched through Tokyo's Shibuya district in the rain on November 15 as part of a charity event aimed at supporting children battling serious illnesses in Japan and those unable to receive adequate medical care overseas.

As Chinese Tourists Dwindle, Kyoto Finds New Opportunities

Japan's tourism industry is undergoing a major shift one year after China urged its citizens to avoid traveling to Japan, with Chinese visitor numbers falling sharply and businesses in Osaka struggling to recover lost revenue, while Kyoto has successfully attracted more Western tourists through a strategy aimed at reducing its dependence on the Chinese market.

Nara's Famous Deer Turn Dangerous as Tourists

The number of people taken to hospital after being injured by deer in and around Nara Park has reached a record high in 2026, with foreign tourists accounting for more than 70% of cases, prompting warnings about the dangers of approaching the wild animals during their autumn mating season.

Japan's Largest Daikoku Statue Cleaned by Drone

A shrine in Gunma Prefecture has used a high-pressure cleaning drone to wash Japan's largest statue of Daikoku, cutting a maintenance job that previously took two to three weeks to just one day while reducing costs to around one-tenth of the conventional method.

MEDIA CHANNELS

MORE Travel NEWS

Nara's Famous Deer Turn Dangerous as Tourists

Dangerous Photography Plagues Kyoto's Hot Spot

Visitors flocking to a popular autumn foliage destination in Kyoto's Nishikyo Ward have sparked growing concerns among residents, with photographers repeatedly stepping into the middle of busy roads to capture pictures and drivers illegally parking near bus stops and residential streets.

USJ Unveils Biggest-Ever Food Festival

Universal Studios Japan (USJ) is launching its winter season events on November 13, featuring one of the largest food festivals in the park's history, with more than twice as many menu items as last year and opportunities for visitors to dine alongside popular characters.

Tokyo's Toshima Ward Plans Fines of Up to 20,000 Yen for Street Smoking

Tokyo's Toshima Ward announced on November 11th plans to impose administrative penalties of up to 20,000 yen for street smoking and littering, extending its smoking ban to heated tobacco products as complaints about public smoking and illegal dumping continue to rise.

Drone Shoots Autumn Leaves Over Hiroshima University

The ginkgo-lined avenue at Hiroshima Shudo University in Hiroshima City has reached its peak autumn color, transforming the campus into a golden landscape as trees display their brilliant yellow leaves.

Giant Wild Boars on the Loose in Western Japan

A woman was seriously injured in a wild boar attack in Nishinomiya, Hyogo Prefecture, as sightings of unusually large boars increase across the Kansai region, with some weighing nearly 150 kilograms and capable of running at speeds of 45 kilometers per hour.

Traveling Light in Japan: How Luggage Forwarding Works

Arriving in Japan after a long-haul flight is so exciting. But dragging a 25kg suitcase through a busy train station is less so.

Hokkaido Hit by Rare Diamond Dust

Northern Japan experienced record-breaking cold on the morning of November 11th, with temperatures plunging to minus 20.2 degrees Celsius in Horokanai, Hokkaido, marking the first time in Japan's recorded history that temperatures have fallen below minus 20 degrees during the first half of November.

< 2 3 4 5 >