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Line adds services from credit scoring to an AI receptionist

Jun 28, 2019 (Japan Times) - Line Corp. unveiled new services from credit scoring to an AI-powered robot receptionist, as the operator of Japan’s dominant messaging platform seeks to expand beyond chat.

Line Score will rate users based on information they provide as well as their interaction with other services on the platform. That will determine interest rates and credit limits for a loan service available this summer, executives said Thursday.

The company is trying to move away from an advertising-reliant business model as its user growth plateaus, doubling down on financial services powered by artificial intelligence. The company last year raised ¥148 billion ($1.4 billion) in a convertible bond sale to help fund that expansion. Yet its shares are trading near their lowest since an initial public offering three years ago, pressured by the prospects of further losses.

“Line is no longer just a messenger,” co-Chief Executive Officer Shin Jung-ho told a briefing on Thursday. “We are well on our way to becoming the infrastructure to support our users in their daily lives 24 hours a day.”

Line Score will also be used to generate personalized offers and discounts from partners, including Airbnb and branded-goods rental service Laxus Technologies Inc.

The service will not use any of the messaging or phone call data, which is secured with end-to-end encryption, and will require opt-in by users. Sharing of data with partners will also require explicit approval by users.

The feature was to go live on Thursday in Japan.

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The Japan Meteorological Agency (JMA) announced that an El Niño phenomenon is believed to have developed this spring, warning that Japan is likely to experience above-average temperatures nationwide this summer despite the climate pattern's traditional association with cooler summers.

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A fire broke out at Arima Inari Shrine near the Arima Onsen hot spring resort area in Kobe on the night of June 9th, destroying multiple buildings and leaving an elderly Shinto priest and his wife with minor injuries.

Japan's national soccer team arrived in Nashville, Tennessee, on June 8th from Monterrey, Mexico, where it had been conducting a pre-World Cup training camp, and held its first practice session at its base camp for the FIFA World Cup in North America.

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A fire broke out at Arima Inari Shrine near the Arima Onsen hot spring resort area in Kobe on the night of June 9th, destroying multiple buildings and leaving an elderly Shinto priest and his wife with minor injuries.

Two men, including the head of the Japan Cycling Association, have been arrested by the Metropolitan Police Department on suspicion of defrauding two men in Kagoshima Prefecture out of 30 million yen by falsely promising a massive return on a purported patent-related investment.

A bear that had been repeatedly spotted in commercial and residential areas of Utsunomiya, Tochigi Prefecture, was captured in a residential neighborhood at around 3:30 p.m. on June 9th after authorities used a tranquilizer gun, but the city remains on alert because police say they cannot rule out the possibility that another bear may still be roaming the area.

Nara Prefectural Police have arrested seven people, including a 46-year-old Yokohama man who described himself as a "messenger of God," on suspicion of unlawfully confining a teenage boy entrusted to their care by his parents, allegedly threatening him, confiscating his belongings, and forcing him to sleep naked.

A man believed to be in his 50s or 60s was found dead with knives lodged in his left eye and abdomen inside a container at a company property in Kobe's Suma Ward on June 8th, prompting police to investigate the possibility of a criminal case.

The family of James "Weston" Higginbotham, a 20-year-old Auburn University student who disappeared during a family vacation in Japan, announced on June 7th that he has been found dead after a volunteer search-and-rescue team located his body in a mountainous area outside Kyoto, bringing a week-long multinational search to a tragic end.

A clinic director and a former Peruvian staff member have been referred to prosecutors after the man allegedly performed medical procedures without a license, including an external cephalic version—a procedure used to manually turn a baby into the correct position before birth—at an obstetrics and gynecology clinic in Fukuoka City, raising concerns about patient safety and oversight in maternity care.

A 14-year-old junior high school girl was arrested on suspicion of robbery resulting in injury after allegedly spraying a woman in her 60s in the face and stealing her wallet during a robbery attempt in Kasukabe, Saitama Prefecture.