News On Japan

Tokyo Disney finally taps tech as visitors tire of waiting

Feb 21 (Nikkei) - Tokyo Disney Resort operator Oriental Land will roll out a smartphone app in fiscal 2018 to relieve crowding issues that have frustrated guests at the popular theme park.

The app will offer a single platform on which customers can buy tickets, book hotel and restaurant reservations, and view park maps with estimated wait times for attractions. It will also be compatible with the smartphone-based e-ticket system introduced Tuesday.

Another feature, in-park online shopping, should do much to help with the congestion problem. Visitors looking to buy souvenirs and the like tend to crowd stores after the park closes for the day. The app will let guests shop during their time at the park, such as while waiting in line, then pick up their purchases when they leave or have them delivered.

The app will initially be in Japanese, with Oriental Land to add other language options for international visitors later. It plans to collect and analyze data on users' activities within the park for use in developing new services.

Tokyo Disney is behind the curve when it comes to new technology. Disney parks elsewhere in the world already have official apps. Universal Studios Japan in Osaka introduced in 2014 electronic express passes that can be displayed and scanned on a smartphone screen, reducing the workload on ticket-takers.

Dutch-themed park Huis Ten Bosch, run by a unit of travel agency H.I.S., uses augmented reality. It is also testing smart garbage cans that monitor how much trash they contain.

But Oriental Land -- which owns and operates Tokyo Disney under license from Walt Disney Co. -- has steered clear of information technology, which it sees as an intrusion of the mundane into what is meant to be a fantastic place "where dreams come true." It worried that too much tech could change the feel of the park, putting guests off.

Now, though, the company considers IT investment a necessary step to keep visitors happy.

Source: ANNnewsCH

News On Japan
POPULAR NEWS

Bear sightings across Japan have already climbed to nearly twice the level recorded during the same period last year, prompting entry bans in mountain areas behind Kyoto’s Ninna-ji Temple and the cancellation of hiking events in Kansai, while new research suggests that the key to reducing encounters may lie in understanding what bears eat in each region.

Copper roofing panels were stolen from several shrines in Hamamatsu, Shizuoka Prefecture, including a city-designated cultural property, in the latest case amid a nationwide surge in copper thefts targeting shrines and temples across Japan, where soaring metal prices have fueled crimes that leave historic religious buildings damaged, exposed to the elements, and facing repair costs of millions of yen.

Flames broke out on the morning of May 20th on Miyajima Island in Hiroshima Prefecture, home to one of Japan's World Heritage sites, destroying Reikado Hall near the summit of Mount Misen.

Uncertainty surrounding the situation in the Middle East is beginning to affect daily life in Japan, as concerns over crude oil supplies spread to restaurants, cleaning services and even household garbage disposal systems across the Kansai region.

A 25-year-old woman arrested as a suspected ringleader in a robbery-murder case in Tochigi Prefecture once posted cheerful dance videos on social media and was remembered by those who knew her as an energetic and outgoing young woman.

MEDIA CHANNELS
         

MORE Society NEWS

A fire that broke out in Kagamino, Okayama Prefecture, shortly after noon on May 20th destroyed three buildings, including a home, after flames from open burning spread to dead leaves and then to nearby structures.

Six people, including a senior member of a group affiliated with the Sumiyoshi-kai crime syndicate's Kohei-ikka faction, have been arrested on suspicion of opening a gang office in a prohibited area near a nursery school in Tokyo's Itabashi Ward.

A man who visited a police station in Hiratsuka, Kanagawa Prefecture, in the early hours of May 21st allegedly sprayed a transparent liquid inside the building, causing six police officers to complain of eye and throat pain and be taken to hospital with minor injuries.

The Tokyo Metropolitan Police Department held a review ceremony for its riot police units at Meiji Jingu Gaien in Tokyo on May 20th, with around 1,700 officers marching in formation as part of a large-scale demonstration of security preparedness.

A 25-year-old woman arrested as a suspected ringleader in a robbery-murder case in Tochigi Prefecture once posted cheerful dance videos on social media and was remembered by those who knew her as an energetic and outgoing young woman.

Two women were found dead with stab wounds at a house in Tatsuno, Hyogo Prefecture, on May 19th, with police suspecting they were victims of a violent crime.

Bear attacks continue to occur across Japan, while a new problem has emerged as false reports of bear sightings flood local alert systems, placing growing pressure on municipal authorities and emergency responders.

A man in his 30s was referred to prosecutors after allegedly feeding a chocolate snack to a marmot at an animal cafe in Osaka Prefecture, despite the risk that the treat could cause poisoning or even death in the squirrel-family animal.