Wedding industry rethinks cancelation policies

Oct 26, 2021 | News On Japan

Oct 26, 2021 (NHK) - Japan's wedding industry is enduring tough times as the coronavirus pandemic has been forcing couples to cancel their nuptials, and the organization that oversees the industry has been looking at who should bear the cost.

The Bridal Institutional Association has revised its guidelines for wedding contracts for the first time in 13 years, introducing a clause on what to do in the event of an infectious disease outbreak.

The association is recommending that wedding companies allow rescheduling at no extra cost and reduce their fees for canceling a ceremony if the government has a business suspension request in place.

Japan's Consumer Affairs Center says it has received more than 5,400 complaints about wedding contracts since the start of the pandemic. Some of those cases have developed into lawsuits.

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