KDDI mobile customers across Japan hit by prolonged network troubles

Jul 03, 2022 | News On Japan

Jul 03, 2022 (Japan Today) - KDDI Corp, one of Japan's top three carriers, said Saturday its mobile customers have been facing difficulties making calls and getting online for over half a day, with the disruption of its nationwide networks also impacting services from banking and transmission of weather data to parcel deliveries.

The au mobile brand operator said work to restore the networks continues after the disruption began at around 1:35 a.m., but no time frame for a resumption of services has been provided.

The trouble, which the company said is due to a failure with its voice call system, has also affected its low-cost UQ Mobile brand and its lower-priced "povo" wireless customers, as well as other firms using KDDI's networks.

KDDI apologized and said it is still investigating the number of users who complained about being inconvenienced. As of March, its infrastructure has around 62 million mobile subscriptions, with individual contracts for the au, UQ Mobile and povo brands accounting for about 31 million users.

The communications ministry has yet to classify the disruption as a "serious incident." Japan's telecommunications business law stipulates that the government can apply the label requiring a report on the issue's cause within 30 days if 30,000 people or more cannot dial emergency numbers such as 110 or 119 for an hour or longer.

Users of Rakuten Mobile Inc and Jcom Co's low-cost mobile services have also been affected as their services use KDDI's lines.

Source: ANNnewsCH

Typhoon Threatens Japan's Silver Week

A tropical depression east of Guam and Saipan is expected to strengthen into a typhoon within 12 hours and approach Japan during the Silver Week holiday period, while a lingering autumn rain front could bring heavy rainfall across a wide area even far from the storm's eventual path.

Halloween Jumbo Lottery Goes on Sale With 400 Million Yen Top Prize

Japan's Halloween Jumbo Lottery went on sale nationwide on September 16, offering a combined top payout of 400 million yen for the first prize and its adjacent-number prizes.

Shinkansen Introduces New Luxury Private Compartment

A new top-tier "Supreme Class" offering fully private compartments above the level of Green Car service will debut on the Tokaido and Sanyo Shinkansen on October 1, with passengers able to experience the new seating at a demonstration booth at Shin-Osaka Station.

Global Hawk Reconnaissance Drone Missing Off Tottori

A Japan Air Self-Defense Force Global Hawk unmanned reconnaissance aircraft went missing over international waters about 50 kilometers north of Tottori Prefecture on September 15, with floating debris and oil later found in the area where communications were lost.

Japan Aims to Launch First Fully Driverless Taxis in 2027

GO, Waymo and Nihon Kotsu said they aim to launch Japan's first commercial fully driverless taxi service in Tokyo during 2027, using Level 4 autonomous vehicles that can operate without a driver on board under specified conditions.

MEDIA CHANNELS

MORE Business NEWS

Japan Plans First Major Overhaul of Unlisted Share Inheritance

Japan's National Tax Agency is preparing a major overhaul of the way unlisted shares are valued for inheritance tax, a reform that could significantly affect business succession at profitable, asset-rich companies and would mark the first fundamental revision of the rules since they were introduced in 1964.

Nikkei Rises as Investors Brace for Fed and BOJ Decisions

Tokyo stocks rose on September 16, with the Nikkei 225 closing at 63,923, up 438.90 points, as futures-led buying lifted the index into a high close before the Federal Reserve’s policy decision, while investors remained cautious over oil prices, rising interest rates and the Bank of Japan’s meeting later this week.

Kansai Land Prices Continue Rising in Urban Areas

Benchmark land prices released on September 15 showed continued gains in urban areas across Kansai, led by strong increases in central Osaka and parts of Kyoto, with experts expecting the upward trend to continue for the time being while warning of growing effects on housing costs and regional disparities.

Adapting to Market Volatility: How Pacificmax is Scaling FinTech Infrastructure in Asia's Brokerage Sector

As global financial markets face shifts in liquidity and heightened volatility in 2026, the demand for high-performance brokerage infrastructure in the Asia-Pacific region has reached an all-time high.

Japan Land Prices Rise for Fifth Straight Year

Japan's benchmark land prices rose for a fifth consecutive year on average, with commercial land posting stronger gains as demand for hotels and other properties remained firm in major cities, according to figures released by the Ministry of Land, Infrastructure, Transport and Tourism.

Nikkei Nearly Flat as SoftBank Rebound Offsets Oil and Rate Fears

Tokyo stocks ended almost unchanged on September 15, with the Nikkei 225 closing around 63,485, down about 8 points, as a rebound in SoftBank Group and selected artificial intelligence-related shares offset caution over oil above $107, rising bond yields and this week’s Federal Reserve and Bank of Japan policy meetings.

Osaka Expo Site Sale Price Set at 92.1 Billion Yen

The Osaka prefectural and municipal governments said on September 14 that they have set a minimum sale price of 92.113 billion yen for the second-phase development area on Yumeshima, the site of the Osaka-Kansai Expo.

Japan Faces Growing Economic Strain as Long-Term Rates Climb

Rising long-term interest rates in Japan and the United States are increasing pressure on households and businesses, with more than 5,600 additional small and midsize Japanese companies at risk of falling into the red if borrowing rates rise by 0.5 percentage point.

< 2 3 4 5 >